May 12, 2016
Walter Eppich engages us on the topic of Interprofessional
Communication: Challenges and Opportunities.
Eppich describes communication as the engine of learning -
providing it is coming from a psychologically 'safe' environment
free from humiliation and punishment.
Eppich characterises a psychologically safe environment being;
an environment where people can speak up with idea, questions and
mistakes without being fearful of being wrong and stresses when
communication breaks down, patient safety breaks down and learning
It takes a team to do patient care.