SMACC

Walter Eppich engages us on the topic of Interprofessional Communication: Challenges and Opportunities. 

 
Eppich describes communication as the engine of learning - providing it is coming from a psychologically 'safe' environment free from humiliation and punishment.
 
Eppich characterises a psychologically safe environment being; an environment where people can speak up with idea, questions and mistakes without being fearful of being wrong and stresses when communication breaks down, patient safety breaks down and learning breakdown.
 
It takes a team to do patient care.
Direct download: Walter_Eppich.mp3
Category:general -- posted at: 4:30am AEST

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